English Business documents

Practice 1 - The offer.


Fill the gaps in the following offer of Sea World, Ltd. Use a Word format page to work it. Write the header with the current date and paste a picture as a brochure.


Dear Sir / Madame


We have known that you have recently opened a _____ for the sale of sea food  and send you our best wishes for success.

You wish to _____ your customers the best quality in sea food at a reasonably priced. Then, surely, you get a ____ business   .

We are a company that has a powerful fleet of fishing boats at sea, therefore we can provide you what you need in very competitive _____ .

_____ terms of sale are very generous as you will see from the enclosed price ____ . In addition, as you are a new _____ we would allow you a first purchase discount of 5% on the amount. We hope that on these terms you will place an order with us and feel sure you would be well satisfied with your first transaction. To ensure that you have full information on the wide assortment of ____ food that we can ______, you, you can call Mrs  Wilhemson ask any question you have. 


Yours faithfully


Micael Richard.

Sales ______


sea, offer, manager, our, list, offer, customer, company, succesful, prices









Practice 2 - The order

Industrias Béticas, SA posts on October 3, 2.0xxthe order form number 1.234, to the company Sea World, Ltd. 


Industrias Béticas, S.A. of Sevilla, Los Naranjos street, 58,CP41010.

  • The items requested are:
  • Squid 300 units
  • Cod B 500 units.
  • Cuttlefish 900 units
  • Hake 100 units 
The conditions of the order are:
  • cash payment
  • Delivery time: 4 days
  • Shipping: Fast Transport agency
  • Transportation by the buyer
  • Place of delivery: the home buyer

Make note of the order n. 1234 using a spreadsheet. Take for example the teacher's explanation on the board. First make format, and then fill it with the information you have. You can attach a logo.




Other information:

  • English company information
Headhollow, 2
Liverpool 1256-L
Tel. 23 56 784.458
Fax. 23 56 457.753

  • Vocabulary
Destinatario: consignee
Condiciones: conditions
Cantidad: quantity
Artículos: goods
Precio unitario: unit price
Importe total: total amount
Forma de pago: payment.


If you need more data, please request them the teacher.



---------------------------------------------------------------------------------------------------------


Practice 3 - Letter of complaint.

YOU HAVE TO FILL THE GAPS IN A COMPLAINT LETTER BECAUSE YOU HAVEN'T RECEIVED THE GOODS YET,

           ____ ____ Wilhemson,

I request you to kindly deliver me the ____ products I had ____ fifteen days ____ for my company. I was supposed to ____ the products within 10 days of the ____ but it has been nearly a week late that I was supposed to receive the ____. I am enclosing a photocopy of the order ____ with this letter. Kindly send me ____ ____ 2 days.

My fish products ____ scheduled for the mid of October and the fish have ____ be sent ____ to ____ as early as possible.

The Sea World ____ has always delivered the best fish both in quality and in ____. I am sure that the company will live ____ to its standard and provide us with the best services ____ time.  

Kindly ____ a prompt action in this regard. 


Regards,
Mario Palmón.
Industrias Béticas, SL

Company - fish - to - – ago- Mrs – them – him -  price – in – dear- ordered – receive – order – products – within – are -out – up – take -receipt




Activity 4 - Delivery note.


As you know, Industrias Béticas sent on 3 October 2.017 the order number 1234 to Sea World, Ltd.

On November 6 Sea World, Ltd. sent the ordered goods accompanied by a valued delivery note number 727.
Make the delivery note.

If you need more information, don't hesitate to ask the teacher.

Activity 5 - The invoice.


On  November  23  of  this  year,  Sea World, Ltd. sends  the  invoice  nº 121.212  to  Industrias Béticas, S.L. relating to  the  delivery  order  of  the  practice nº 4.
Please,  drawing  up  the  invoice, taking  into  account that
-The invoice must match the delivery note.
- The  invoice  currency  must  be  the  British Pounds.  Find  the exchange  rate and  apply  it.
- The prices of the items are:
   -   Squid 0,21GBP
   -   Cod   0,20 GBP
   -   Cuttlefish 0,45 GBP
   -   Hake  0,90 GBP
Should you charge V.A.T. ? Why ? 




If  you  need  more  information,  don't  hesitate  to  ask  the teacher.



Activity 6 - Payment letter


You  are  an  administrative  staff  of  Industrias Béticas, S.A.

On  November  13,  2.0xx  you  write  an  e-mail  to Sea World, Ltd.  telling you  will  pay  next  23  of December of  this year.

Claim a cash discount (or prompt payment discount) of 1,5 %

Payment will be made by bank transfer. So you need its bank account.

You must indicate in the e-mail the amount to be paid with the discount calculated and included.

If you need more information, don't hesitate to ask the teacher.



Activity 7 - Sea World, Ltd answer.


You are an  administrative  staff  of  Sea World, Ltd.
On November 28, 2.02x you must write an e-mail as an answer  to  Industrias Béticas communicating that you agree to  its  request.

You have to point the amount in pounds Industrias Béticas is going to pay.

Number account of Sea World is  GB11 - 222-2356-.25478-1256879

If you need more information, don't hesitate to ask the teacher.


Resultado de imagen de administrativa


ACTIVITY 8 – Bank payment letter.


You are an administrative staff of Industrias Béticas, SL.

On December 3, 2.0XX you write an e-mail to Pilferer Bank ordering a bank transfer in relation to the answer of Sea World, Ltd. 

Payment will be made by bank transfer. So the bank needs the bank account of Sea World whose bank is uXion Bank.

You must indicate the amount to be paid with the discount calculated, included.

If you need more information, don't hesitate to ask the teacher.

Resultado de imagen de BANK

Activity 9 - Freight bill


Make the freight bill from Sea World to Industrias Béticas.

This freight bill corresponds to the order you made previously.
You can use a spreadsheet to make that.
The data you need are:

  • Freight bill number:52AK2321
  • An invoice number to reference
  • The name and address of who sends it and who receives it
  • The Date of the shipment: 23 of november
  • The date of delivery: 25 of november. 
  • The type of freight mode used: boats and ships
  • The weight and quantity details of the shipment
  • The cost of the shipment: 1.237,00 GBP
  • Shipper: Sea World, Ltd.
  • Postage paid.
  • If you need more data, please check the documents previously made.
Resultado de imagen de transporte de pescados y mariscos

Practice 10 - Another offer.

You are an administrative staff of the company “Sea World, Ltd”.
Write a letter explaining that “Sea World, Ltd” offer the next to the Maltese company “Cod store, Ltd”(120, St. Ursula Street, Valletta VLT 1236)
- hake:2.67 £ per pound
- squid:1.25 £ per pound
- cod:1.42£ per pound
In addition,
-If the shipment is greater than 4.000£, transport will be free.
-Promotion is a 5% trade discount until June 30
-If payment is done in seven days after delivery, it will be a cash discount of 1 %.
If you need more information, don't hesitate to ask the teacher.
Look for equivalences of £ to € and pounds to kilos.






Practice - pattern

A Business cover letter.

Write a business cover letter from your practice company. You have a good one below.



Dear Sirs,

I would like to take an opportunity and introduce our company LIRIA S.L.S.

We are a company which sells workwear and security accessories. We provide high quality services for very suitable prices. 

Therefore, we would like to offer the services of our Company to yours. 

We have experience in organizing different types of uniforms worker. All our uniforms worker were met with a great satisfaction among our customers. We find that a lot of our customers come back to us with more orders.  The company is based in L’Hospitalet de Llobregat, Barcelona. We invite you to visit our web page www.liriasls.es, where you will be able to appreciate our product lines. In our catalog you can find a lot of products such as uniforms, belts, shoes, safety glasses...Here you have the link from our catalog: 

Please, feel free to ask any questions relating to our offer that might be unclear.

Thanks for your attention and time to take a moment to read my cover letter LIRIA.S.L.S.

We look forward to doing business with you in the near future.   

Your sincerly,
Yuleysi Delgadillo Marcillo,
Administrative staff.



LETTER WRITTEN BY: YULEYSI DELGADILLO MARCILLO 
                                      2nd CICLES FORMATIUS (COLLEGE) 
                                      ADMINISTRATION & FINANCE
                                      S. JOSEP OBRER-L'HOSPITALET


Practice 11 - Another invoice.


You are being an administrative staff of the company "Sea World, Ltd”. Make the invoice number 5, which will send a "Recio, mayorista de pescado, SA” for sales made ​​in January 2015. The operations were:

Article 190 units of canned tuna 1,2 £ / unit
Article 70 units of canned sardines 6,0 £ / unit

Discounts,
- Canned tuna: 25 %.
- Canned sardines: 10 %.

Expenses,
Articles X:    Transport: 150 £
                      Insurance: 24 £
- Articles Z:    Transport: 49 £
                      Insurance: 39 £


Packaging: 10.22 £


If you need more information you can invent it, or to ask your teacher.

VAT need for this bill?

Indicates the VAT rates applied in Britain and compare with the Spanish ones.


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